Cleaning Educational Service Delivery Manager - South Wales

South Wales, UK

Job Type

Full time

About the Role

Cleaning Educational Service Delivery Manager

Vacancy based in the CF & SA postcodes within the South Wales region

Glen Group is a fast growth company with an unrivalled reputation for cleaning excellence across Wales and the Southwest. Due to our organic growth, we are now seeking an initiative-taking Contracts Manager with a keen eye for excellent standards and communication skills to build solid relationships with our Clients and Cleaning teams in Wales region.

Our future expansion will provide the structure to ensure your career development and progression advancement within Glen.

The role requires your leadership in directing and motivate your teams, ensuring we meet client expectation, whilst improving cleaning standards and delivering excellent support and guidance all your operatives in the field.

The role combines excellent office skills with a ‘first-hand’ management approach.

Your day:

· Keeping your team safe and alert to risks · Assessing cleaning standards and motivating your team to ensure high standards are being maintained · Being pro-active in organising your team so that all cleans happen on time with the right number of people, delivery of hours. · Addressing all minor customer and team member concerns so they never become larger issues · Developing and maintaining excellent working partnerships with up to 4 main customers and approx. 20 school contracts. · Recruiting and training new team members through 3 month training programme. · Accurately using our computerised systems to ensure staff are paid correctly and on time Your knowledge, qualifications and attributes using a time gate system. · The ability to manage and relate well to people. Support the area supervisors / Service Delivery Manager and mobile cleaners · Confidence in using IT and the ability to navigate your way around Outlook, Word and Excel · A positive outlook and the desire to work and progress in a fast paced growing company environment with passion for our people and service · The ability to consistently prioritise so that deadlines are met · A good academic record – we will consider the different skill sets of either a graduate, a person who has achieved graduate entry level, or a person with good GCSE’s and solid experience · Full driving licence · Due to the nature of this role, an enhanced DBS check is required.

Further Details:

· Salary: £29’000.00 per annum with progression opportunities

·Average 37.5 hours per week, including working from home, visits to our Wales office and time out on site.

·As we have contracts open at all times of day, you will need to have flexibility so that you can visit all sites regularly - we will discuss working patterns with you

· You will be provided with a company vehicle that can be used for personal use, Company Mobile phone, Laptop and I pad.

Work remotely and as part of a team.

Job Type: Full-time, Permanent

Contract: 52 Weeks

Starting Salary: £29,000 per annum

Additional pay:

· Performance bonus

· Annual pay reviews

Benefits:

· Perk Box

· Company hybrid car

· Flexible schedule

· Wage Stream

Schedule:

· Monday to Friday

Experience:

· Cleaning: 3 years (preferred)

If you are interested in the above vacancy please send your CV to philhowells@glencleaning.co.uk or call Phil on 07799226283.